I love making reservations online via OpenTable but the other end, however, is where the service has real benefit. "The reservations that pop up on the restaurants’ computer screens, especially those made by regulars, are accompanied by an important tidbit or two." Like a note regarding the regular who brings a woman who's not his wife: "make sure the man’s wife has not booked a separate table for the same day." I've loved OpenTable since it first launched, I'm happy to hear it's really succeeding now.
Yeah, anything that enables adultery is AOK.
Posted by: Robinson | June 18, 2007 at 03:22 PM
I love OpenTable like it's my child. I just earned my first Dining Cheque. Better than getting my driver's license, for seriously.
Posted by: MG | June 18, 2007 at 04:13 PM
One thing I've never been able to figure out is whether OpenTable shares info about customers. Do these notes from one restaurant get passed on to another?
Posted by: Todd A. Price | June 18, 2007 at 05:38 PM
Hmmm, good question. Anyone know? I don't suspect they do, but I can't say for sure.
Posted by: megnut | June 19, 2007 at 07:13 AM
From their website... 'Share guest data across sister restaurants.'
This is listed as a perk for restaurateurs using their service.
http://www.opentable.com/info/restaurateurs/software.Html
Posted by: Robinson | June 19, 2007 at 09:13 AM
I'm assuming "sister restaurants" means restaurants owned by the same company, which makes sense. E.g. all restaurants owned by Danny Meyer's Union Square Hospitality Group have access to the same data. I think Todd's question was broader than that, if say Keller's Per Se has access to Meyer's Gramercy Tavern customer data. And to that I'd guess no.
Posted by: megnut | June 19, 2007 at 11:05 AM