I love making reservations online via OpenTable but the other end, however, is where the service has real benefit. "The reservations that pop up on the restaurants’ computer screens, especially those made by regulars, are accompanied by an important tidbit or two." Like a note regarding the regular who brings a woman who's not his wife: "make sure the man’s wife has not booked a separate table for the same day." I've loved OpenTable since it first launched, I'm happy to hear it's really succeeding now.

Posted on June 18, 2007

readers comments:

Yeah, anything that enables adultery is AOK.

...says Robinson on 06/18/07 at 3:22 PM

I love OpenTable like it's my child. I just earned my first Dining Cheque. Better than getting my driver's license, for seriously.

...says MG on 06/18/07 at 4:13 PM

One thing I've never been able to figure out is whether OpenTable shares info about customers. Do these notes from one restaurant get passed on to another?

...says Todd A. Price on 06/18/07 at 5:38 PM

Hmmm, good question. Anyone know? I don't suspect they do, but I can't say for sure.

...says megnut on 06/19/07 at 7:13 AM

From their website... 'Share guest data across sister restaurants.'

This is listed as a perk for restaurateurs using their service.

http://www.opentable.com/info/restaurateurs/software.Html

...says Robinson on 06/19/07 at 9:13 AM

I'm assuming "sister restaurants" means restaurants owned by the same company, which makes sense. E.g. all restaurants owned by Danny Meyer's Union Square Hospitality Group have access to the same data. I think Todd's question was broader than that, if say Keller's Per Se has access to Meyer's Gramercy Tavern customer data. And to that I'd guess no.

...says megnut on 06/19/07 at 11:05 AM

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